Terms and conditions

Monster Mountain MX (run by Monster Mountain MX Ltd herein referred to as ‘MMMX’, ‘we’, ‘our’ or ‘us’) BOOKING 

Off-road motorcycle activities are dangerous and involve the risk of death or serious injury – including permanent disablement. Motorsports available at Monster Mountain MX may carry inherent risks. You should be aware of and accept these risks and be responsible for your own actions and involvement.

In addition to the terms and conditions below, you must read, accept, and sign a Consent and Safety & Risk Declaration Form before you use Monster Mountain MX. We will provide you with the Monster Mountain MX Rules, Regulations, and Etiquette (available to view at Monster Mountain MX sign-on). You must follow all notices, instructions, and warnings published on-site or communicated to you by Monster Mountain MX representatives.

If you are unsure whether you are able to participate in any activity, or if you have any questions concerning these terms and conditions, your booking form (where applicable), or the Consent and Safety & Risk Declaration form, please ask a member of staff before you enter into a contract with us.

1. Booking and Payment

1.1 Your use of the Monster Mountain MX facility while participating in any scheduled MMMX activity is subject to these terms and conditions. The completed and signed booking form (when payment is not received in advance), together with these terms and conditions, a completed Consent and Safety & Risk Declaration Form, and the Monster Mountain MX Rules, Regulations, and Etiquette shall constitute the entire agreement between you (‘the Customer’ also referred to as a ‘Participant’) or the person making the activity booking on your behalf, and us.

1.2 In the event that you are booking an activity on behalf of a group, “you” and “your” shall be deemed to include each member of that group. Furthermore, you as the individual booking the activity agree to ensure that each member of the group has read and agrees to comply with these terms and conditions.

1.3 A completed booking form or full payment must be received prior to you attending your chosen activity.

1.4 Once your booking has been made and/or received by Monster Mountain MX, full payment is required before your booking can be confirmed. This payment is non-refundable.

1.5 Payment can be made by using a debit or credit card.

1.6 Prior to utilizing the Monster Mountain MX facilities, all participants will need to sign the Medical Consent Form (Activities), which we will make available to you. As a patron of Monster Mountain MX, it is your responsibility to inform us if the medical health of any of your party or yourself changes during your booking period.

2. Cancellations by Us

2.1 Every attempt will be made to ensure that Monster Mountain MX activities run as scheduled. However, we reserve the right to close Monster Mountain MX at any time without notice due to unsuitable conditions, forecasts, prevailing weather conditions, or due to any other factors beyond our control, or if we feel that there are unmanageable risks.

2.2 In the event that Monster Mountain MX is closed pursuant to this clause, we may at our sole discretion offer you another session or part session without further charge or offer you a reasonable refund.

2.3 Monster Mountain MX may at its sole discretion cancel any bookings that have not been confirmed (i.e., paid in full) one week before the activity start date. In such circumstances, you will lose your 50% deposit.

2.4 If you have already commenced your activity at Monster Mountain MX when it is canceled or closed pursuant to clause 2.1, we will take any time you have already spent at Monster Mountain MX into account when deciding how best to reasonably compensate you.

3. Cancellation by You

3.1 We recognise that occasionally you may wish to change your mind. If you wish to cancel your booking, we operate the following cancellation policy:

3.2 If we receive notification of your cancellation 7 days or more before your activity start date, we will refund you any monies paid. We will endeavor to return your payment within 14 days of receipt of your cancellation request.

3.3 If we receive your cancellation 7 days or less before your activity start date, we will not issue you a refund.

4. Liability

4.1 We will not limit our liability to you for any personal injury (including death) which you may suffer as a result of our negligence. Our liability to compensate you for any loss or property damage is limited to a reasonable amount, having regard to such factors as to whether or not the damage was due to a negligent act or omission by us.

4.2 We will compensate you for any loss or damage you may suffer if we fail to carry out duties imposed on us by law (including if we cause death or personal injury to you by our negligence) unless that failure is attributable to (i) your own fault; (ii) a third party unconnected with our provision of services under this agreement; or (iii) events which neither we nor our suppliers could have foreseen or forestalled even if we had taken all reasonable care. In the case of (i), if requested, you agree to compensate us for any loss or damage caused as a result of your act or omission.

5. Equipment, Instruction & Supervision

5.1 If you choose to use your own machine/equipment during your chosen activity, it is your responsibility to ensure it is of satisfactory quality and fit for the purpose of the activity undertaken. You must ensure that you have any required safety equipment. We reserve the right to carry out checks on any machine and/or equipment at any time, and if they are not suitable or fit for purpose, we can request that you cease to use the same at Monster Mountain MX.

5.2 The training and instruction you will receive is specific to the Monster Mountain MX environment. We cannot guarantee that the skills learned on any Monster Mountain MX activity will be transferable to any other activity, which carries different inherent risks.

5.3 By booking and participating in a Monster Mountain MX activity, you agree to follow the directions and orders of any Monster Mountain MX instructor.

6. Under 18s

6.1 All persons under the age of 18 years (‘Under 18’s’) will require a completed Medical Consent Form and Safety and Risk Declaration signed by an appropriate parent or legal guardian before being allowed to participate in any activity at Monster Mountain MX. The requisite consent form is available from us, and a duly completed and signed consent form must be returned prior to participation.

7. Data Protection / Privacy

7.1 The information you have supplied will be treated in accordance with the provisions of the Data Protection Act 1998.

7.2 We may occasionally take photographs of Participants for publicity purposes, including reproduction on our website, and by submitting your booking, you are indicating your consent to the same unless you mark the box on the consent and safety risk declaration form or booking form to indicate otherwise.

7.3 We may use CCTV to monitor our premises for security purposes and to review any incidents which may occur on the premises.

7.4 We will use your email address to contact you with information about our services and special offers.

8. Adherence to Rules

8.1 You must comply at all times fully and promptly with the Monster Mountain MX Rules, Regulations, and Etiquette and any and all other safety regulations and instructions issued by us, our staff, and/or our instructors from time to time.

8.2 You must not do anything (or omit to do anything) which may cause damage or loss to our property or facilities, to other participants, or cause nuisance, annoyance, disturbance, inconvenience, or injury to any other persons on the premises.

8.3 We reserve the right to terminate the stay/use of the Facilities by any person(s) whom we reasonably consider to be in breach of these terms and conditions, and such persons may be required to leave Monster Mountain MX immediately. No refunds will be made in this event, and we will not accept liability for any expenses, claims, losses, or costs incurred as a result of such termination.

9. General

9.1 Eating and drinking are only permitted in the designated areas.

9.2 Smoking and non-prescription drugs are not permitted anywhere within Monster Mountain MX, including the car park. Anyone in possession of or under the influence of any such items will be refused admission.

9.3 Any persons who are thought to be under the influence of drink and/or drugs (at the sole discretion of Monster Mountain MX staff) will not be permitted to use Monster Mountain MX facilities and partake in any activities. No refund will be given.

9.4 If you wish to send us any notice or letters, then you should send them to the address and for the attention of the relevant person you wish to contact. If you are unsure as to whom to send any notice or letter, then please send it to Monster Mountain MX Ltd, [insert address here].

9.5 For the purposes of the Contracts (Rights of Third Parties) Act 1999, this agreement is not intended to, and does not, give any person who is not a party to it any right to enforce any of its provisions.

9.6 This agreement is governed and construed by the laws of England and Wales, and the parties submit to the exclusive jurisdiction of the courts of England and Wales. We must be notified of lost property within 6 weeks, as any items found are disposed of after this period.

10. Your Obligations

10.1 You will pay the sums required under this agreement in accordance with the program set.

10.2 You must ensure that all users under this Agreement behave in a manner that is respectful to the Facility and the users thereof.

10.3 You must ensure that all parts of the Facility used by your participants are left in a clean and orderly manner and that all defects are reported to the site management.